01
Subscriptions
- You may cancel a subscription according to the active package terms.
- Cancellation usually stops future billing but does not automatically refund time already used.
- Access to paid features may end when the paid period finishes.
Billing
Refund Policy
This policy explains how cancellations, refunds, and custom setup work are handled.
Last updated: July 22, 2026
Contents
02
Custom work
- Setup, migration, design, translation, media creation, and other custom work are generally non-refundable once work has started.
- If a project scope changes, we may provide a revised estimate before continuing.
03
Service problems
- If MenuLink cannot deliver an agreed service because of an issue on our side, we will try to fix it, offer a fair credit, or review a refund request.
- Refund decisions consider delivered work, usage, project scope, and the reason for the request.
04
How to request
- Send your restaurant name, invoice or payment reference, and reason for the refund request.
- We may ask for additional details before confirming the decision.
Need help with your MenuLink account or restaurant setup?
Contact us at support@menulink.ge
This page may be updated as our services grow.